Norwegian VIP Coordinator, Malta.

Something about us

Gaming Innovation Group is a rapidly growing technology business. The Group offers cutting-edge Cloud based services and B2B Performance Marketing, and owns B2C gambling operators offering games from the best-of-breed suppliers across the online sports betting and casino industry. 

Our vision is to make the iGaming industry an open and connected eco-system, for the benefit of all.  

Our brands

iGaming Cloud (iGC): our client management platform seeking to interconnect the entire iGaming industry.  iGC offers the full spectrum of services for iGaming operators.  

Rizk, Thrills, Guts, SuperLenny, Kaboo and Betspin: our multiple award winning online casino and sports betting brands.

Innovation Labs: offering online marketing and true lead generation to iGaming businesses on an international level. 

The role 

We are looking for a customer centric ninja with kid gloves to treat our VIPs like super stars. Rolling out the full red carpet treatment really. In this position, you’ll be wearing an ambassador’s mantle, making our VIP players feel connected to and appreciated by Thrills.com. It is crucially important for us to continue building and maintaining world-class quality and that’s where you come in!

What you'll be doing 

In this position, you’ll be delivering high service standards, offering an enhanced, proactive approach by responding to and initiating contact with players via phone and email in order to increase their lifetime value. You will also build and successfully maintain relationships with VIPs by creating player profiles, road mapping players and showing acute attention to detail. You will assist our VIPs by helping them in the best way possible when issues crop up.

Who you are 

You tell us. We normally prefer interesting people to join the family. However, its very important that you have excellent Norwegian fluency and can work well with others and aim to achieve common goals. It is important that you build sound relationships based on mutual trust and openness. When you have some new concept in mind, you won’t be shy about bringing it up and put it forward. We love people who bring something new to the table.

What­ we offer

We are team workers and cross functional collaborators - we don't have boundaries when it comes to getting work done.   There will be lots of opportunities for you to be stretched and challenged in your role, and outside of it.  We invest in our people, not just with a great pay and benefits package and the usual free fruit and coffee (and Friday beers), but in focusing on your growth and development - we encourage innovation and 'getting involved' - we celebrate success.  We are an inclusive, multi-cultural and diverse company with over 15 different nationalities represented.

Details

  • Start date: June 2017. As soon as possible really. Let’s talk about it.
  • Last application date: We’ll hire as soon as we find a match, apply now.
  • Location: Malta

As a diverse and inclusive employer, GiG encourages applications from all sections of the community. 

 
 
 

Apply for this job

Back to Jobs